What is Tabby?
Tabby is a financial services and installment application that makes online shopping easier by allowing you to split your bill into monthly payments, helping reduce financial pressure. Tabby enhances the online shopping experience by simplifying the payment process for customers and supports many local stores across various industries and products.
You can shop for electronics and smartphones from the Mr. Zoom app and pay using Tabby, splitting your bill into 4 interest-free monthly payments, fully Sharia-compliant.
Tabby provides its services to residents of the Kingdom of Saudi Arabia and the United Arab Emirates.
Benefits of Paying with Tabby
- Split your purchases into 4 monthly installments.
- No interest.
- No administrative or late fees.
- Installments compliant with Sharia principles.
- Refund feature in case of any purchase issues.
Tabby Eligibility Requirements
- Minimum age: 18 years.
- Valid national ID.
- Residency in Saudi Arabia or the UAE.
- Active bank account in Saudi Arabia.
- Provide information about monthly income.
- Select your preferred installment duration.
- Agree to Tabby’s terms and conditions.
Accepted Payment Methods
Tabby accepts payments via credit cards, debit cards, and Mada cards.
You can also pay using Apple Pay in Saudi Arabia.
Frequently Asked Questions (FAQ)
Q1: Why was my purchase rejected by Tabby?
Payments may be declined for several reasons, including:
- Outstanding unpaid installments.
- The invoice amount exceeds the purchase limit (try removing one or two items and retry).
- Having more than one Tabby account (Tabby allows only one personal account).
Q2: Why does Tabby decline the payment?
- Insufficient card balance.
- Incorrect information (please review your details and try again).
How to fix this:
- Use another credit/debit card.
- Pay via Apple Pay.
- Update to the latest version of the Tabby app.
Q3: What happens if I’m late on a payment?
- Late fees apply to customers in the UAE, Bahrain, and Qatar (no late fees for Saudi customers).
- You won’t be able to shop with Tabby until overdue payments are settled.
- Paying on time improves your credit profile and increases future approval chances.
Q4: Are there any fees for using Tabby?
- There are no administrative fees.
- Tabby offers 4 interest-free monthly installments with no extra charges.
Q5: How does installment payment work with Tabby?
- Your bill is split into 4 equal monthly payments.
- The first payment is charged at checkout, and the remaining three are paid over the next three months—interest-free.
How to Pay with Tabby at Mr. Zoom
- Add products to your shopping cart.
- Choose “Pay with Tabby” at checkout.
- Enter your debit or credit card details.
- Receive instant approval from Tabby.
- Complete your purchase and enjoy installment payments.
How to Pay Using Mada via Tabby
- Log in to the Tabby app.
- Select “My Payments”.
- Choose the order you want to pay and follow the steps to complete payment.
Note:
If this is your first time using Tabby, you must register using your national ID so Tabby can verify your identity and protect your personal data from misuse.
Security & Compliance:
Tabby is licensed by the Saudi Central Bank and follows the highest security standards to protect personal information and ensure data confidentiality.
